Refund policy

Returns & Refunds Policy
We want you to love your order, and your satisfaction is very important to us.

No Returns
As our products are perishable baked goods, we’re unable to accept returns for food safety and quality reasons.

Issues With Your Order
If there is an issue with your order (such as damage, quality concerns, or receiving the wrong item), please contact us within 48 hours of delivery at mimisgfcookies@outlook.com. 

Please include your order number and a clear photo of the issue so we can review it promptly.

Refunds & Resolutions
Refunds, replacements, or store credit may be offered where appropriate. Each request is assessed on a case-by-case basis to ensure a fair outcome.

We’re committed to making sure you’re happy with your experience, so please don’t hesitate to reach out if something isn’t right.